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HBR's 10 Must Reads on Managing Across Cultures (with featured article "Cultural Intelligence" by P. Christopher Earley and Elaine Mosakowski). Harvard Business ReviewЧитать онлайн книгу.

HBR's 10 Must Reads on Managing Across Cultures (with featured article


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      HBR’s 10 Must Reads series is the definitive collection of ideas and best practices for aspiring and experienced leaders alike. These books offer essential reading selected from the pages of Harvard Business Review on topics critical to the success of every manager.

      Titles include:

       HBR’s 10 Must Reads 2015

       HBR’s 10 Must Reads 2016

       HBR’s 10 Must Reads on Change Management

       HBR’s 10 Must Reads on Collaboration

       HBR’s 10 Must Reads on Communication

       HBR’s 10 Must Reads on Emotional Intelligence

       HBR’s 10 Must Reads on Innovation

       HBR’s 10 Must Reads on Leadership

       HBR’s 10 Must Reads on Making Smart Decisions

       HBR’s 10 Must Reads on Managing Across Cultures

       HBR’s 10 Must Reads on Managing People

       HBR’s 10 Must Reads on Managing Yourself

       HBR’s 10 Must Reads on Strategic Marketing

       HBR’s 10 Must Reads on Strategy

       HBR’s 10 Must Reads on Teams

       HBR’s 10 Must Reads: The Essentials

      On Managing Across Cultures

      HARVARD BUSINESS REVIEW PRESS

      Boston, Massachusetts

       Copyright

      HBR Press Quantity Sales Discounts

      Harvard Business Review Press titles are available at significant quantity discounts when purchased in bulk for client gifts, sales promotions, and premiums. Special editions, including books with corporate logos, customized covers, and letters from the company or CEO printed in the front matter, as well as excerpts of existing books, can also be created in large quantities for special needs.

      For details and discount information for both print and ebook formats, contact [email protected], tel. 800-988-0886, or www.hbr.org/bulksales.

      Copyright 2016 Harvard Business School Publishing Corporation

      All rights reserved

      No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to [email protected], or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

      First eBook Edition: May 2016

      ISBN: 978-1-63369-162-9

      eISBN: 978-1-63369-163-6

      Contents

       Copyright

      Cultural Intelligence

       by P. Christopher Earley and Elaine Mosakowski

      Managing Multicultural Teams

       by Jeanne Brett, Kristin Behfar, and Mary C. Kern

       L’Oréal Masters Multiculturalism

       by Hae-Jung Hong and Yves L. Doz

       Making Differences Matter: A New Paradigm for Managing Diversity

       by David A. Thomas and Robin J. Ely

       Navigating the Cultural Minefield

       by Erin Meyer

       Values in Tension: Ethics Away from Home

       by Thomas Donaldson

       Global Business Speaks English

       by Tsedal Neeley

       10 Rules for Managing Global Innovation

       by Keeley Wilson and Yves L. Doz

       Lost in Translation

       by Fons Trompenaars and Peter Woolliams

       The Right Way to Manage Expats

       by J. Stewart Black and Hal B. Gregersen

       About the Contributors

       Index

       Cultural Intelligence

       by P. Christopher Earley and Elaine Mosakowski

      YOU SEE THEM AT INTERNATIONAL airports like Heathrow: posters advertising the global bank HSBC that show a grasshopper and the message “USA—Pest. China—Pet. Northern Thailand—Appetizer.”

      Taxonomists pinned down the scientific definition of the family Acrididae more than two centuries ago. But culture is so powerful it can affect how even a lowly insect is perceived. So it should come as no surprise that the human actions, gestures, and speech patterns a person encounters in a foreign business setting are subject to an even wider range of interpretations, including ones that can make


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