Навык номер один, или Переговоры в бизнесе и жизни. Вячеслав Александрович ЕгоровЧитать онлайн книгу.

с клиентом проходил гладко и с положительным результатом. Скажу честно, успешность в переговорах измеряется не знаниями технологий, скриптов и тем более не опытом, а именно этим самым умением.

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